Department of Business

Jawad Syed

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Name: Jawad Syed

Course: PHD;BUS

Department: Department of Business

Staff Supervisor: Dr. Peter Murray

Associate Supervisor: Professor Robin Kramar

Email Address: j.syed@kent.ac.uk

Websites:

Thesis Title

A Relational Perspective of Cultural Diversity Management in Australian Organisations

Abstract

The primary aim of this thesis is to develop a relational framework for managing cultural diversity in Australian organisations. Particular focus is upon the employment opportunities and challenges faced by first-generation migrants from non-English speaking backgrounds (NESB), who seek work in Australia's formal employment sector. The thesis' aim is to develop a relational framework that examines diversity management from a layered and context-specific perspective, taking into account macro-national, meso-organisational and micro-individual issues of diversity. It then applies said relational framework as it attempts to evaluate the extant Australian approach to managing cultural diversity and its implications for NESB workers. The thesis employs this particular (relational) framework to examine employment prospects for skilled migrants and to enunciate the intersectionality of race and gender in relation to minority ethnic women. Former is based on a review of international literature on NESB migrants in Australia and elsewhere; latter is based on an empirical analysis of race and sex discrimination complaints received and processed by the Australian Human Rights and Equal Opportunity Commission. Finally, the thesis examines the employment experiences and perspectives of first-generation NESB migrant women based on a qualitative study of their work experiences in formal organisations in Australia. The study highlights the multilevel challenges faced by skilled migrants and the inadequacy of the current Australian approach to diversity management. The thesis concludes that diversity cannot be realistically understood and managed unless issues of equal opportunity and diversity are tackled at multiple levels within and without the workplace.

Further Information

www.kent.ac.uk/KBS/staff 

Refereed Journal Papers

Syed, J., & Özbilgin, M. (Accepted). A relational framework for international transfer of diversity management practices. International Journal of Human Resource Management.

Syed, J. (2008). Employment prospects for skilled migrants: A relational perspective. Human Resource Management Review, 18(1), 28-45.

Syed, J. (2008). The representation of cultural diversity in Urdu-language newspapers in Pakistan: A study of Jang and Nawaiwaqt. South Asia: Journal of South Asian Studies, 31(2).

Syed, J. & Murray, P. (2008). A cultural feminist approach towards managing diversity in top management teams. Equal Opportunities International, 27(5).

Syed, J. (2008). From transgression to submission: Implications of moral values and societal norms on emotional labour. Gender, Work and Organization, 15(2), 182-201.

Syed, J. (2008). Pakistani model of diversity management: Rediscovering Jinnah’s vision. International Journal of Sociology and Social Policy, 28(3/4), 100-113.

Syed, J. (2008). A context-specific perspective of equal employment opportunity in Islamic societies. Asia Pacific Journal of Management, 25(1), 135-151.

Syed, J. (2007). ‘The other woman’ and the question of equal opportunity in Australian organisations. International Journal of Human Resource Management, 18(11), 1954-1978.

Syed, J. (2007). Redesigning skill policy for an ageing Australia. International Journal of the Humanities, 4(8), 39-52.

Syed, J. (2006). Older workers in Australia: A policy perspective. Journal of Economic and Social Policy, 11(1), 21-43.

Syed, J. (2006). The ageing workforce: Australian policies in an historical context. International Journal of Diversity in Organisations, Communities and Nations, 5(6), 1-8.

Syed, J., Ali, F., & Winstanley, D. (2005). In pursuit of modesty: Contextual emotional labour and the dilemma for working women in Islamic societies. International Journal of Work, Organisation and Emotion, 1(2), 150-167.

Murray, P. & Syed, J. (2005). Critical issues in managing age diversity in Australia. Asia Pacific Journal of Human Resources, 43(2), 210-224.